Waldron Electric

DO NOT under any circumstance use this company. Their behavior and unprofessional demeanor should be reported to the Better Business Bureau.

2 representatives came in my home unannounced and upon taking them to the basement, the first immediate claim was to pay them $125.00 in cash which was for them to come to the home?

I was gracious to give them $140.00 and told them to keep the change!

At which the lead informed the junior that it was not a tip?

More importantly, there was an additional $575.00 charge if they were to find a switch? I inquired as to have them provide an explanation for what the $575 would be for and all I was looking for was for them to install a new GFI box in the basement.

In addition the representative spoke quickly in a very confusing manner and started to sound aggressive and somewhat threatening.

When I asked him why he was speaking to me in this fashion he assured me that he wasn't being aggressive if he was being aggressive he would be throwing me through the wall?

I asked for the $140 back and his response was you have a better chance of seeing God and getting your $140 back and they were not in my house for more than 10 minutes. This is beyond good business as I was not only offended but I have felt that in all of my years of paying service contractors far and above what they charge this may be the worst experience that I've ever had with anyone.

It is my belief that the junior representative who is clearly brand new on the job was equally as startled by the senior persons behavior.

DO NOT under any circumstance use this company. Their behavior and unprofessional demeanor should be reported to the Better Business Bureau.

2 representatives came in my home unannounced and upon taking them to the basement, the first immediate claim was to pay them $125.00 in cash which was for them to come to the home?

I was gracious to give them $140.00 and told them to keep the change!

At which the lead informed the junior that it was not a tip?

More importantly, there was an additional $575.00 charge if they were to find a switch?

I inquired as to have them provide an explanation for what the $575 would be for and all I was looking for was for them to install a new GFI box in the basement.

In addition the representative spoke quickly in a very confusing manner and started to sound aggressive and somewhat threatening. When I asked him why he was speaking to me in this fashion he assured me that he wasn't being aggressive if he was being aggressive he would be throwing me through the wall?

I asked for the $140 back and his response was you have a better chance of seeing God then getting your $140 back and they were not in my house for more than 10 minutes.

This is beyond good business as I was not only offended but I have felt that in all of my years of paying service contractors far and above what they charge this may be the worst experience that I've ever had with anyone.

It is my belief that the junior representative who is clearly brand new on the job was equally as startled by the senior persons behavior.

Do NOT do business with this company. Waldron charges ridiculous rates that take advantage of people who are in desperate/emergency situations, and in my case he didn't even fix my problem.

I lost power on a weekday morning after my main breaker appeared to blow/trip. Not being knowledgeable about electrical work and not wanting to make the situation worse, I contacted Waldron for service (they were the first Google result for "Pittsburgh electrician same day service"), and Mr. Waldron arrived at my home a few hours later. Once he got to my house, he told me that I would have to pay an $1,800 "diagnostic fee" (I had already paid a $175 call fee for him to show up) before he would look at anything.

This seemed ridiculous, but I needed to get my power back on; I work from home and had someone coming to my house to install a new air conditioner in two days, so I felt I had no choice and agreed. Mr. Waldron told me that a bad compressor in my old air conditioner had caused the main breaker to blow, and that he could replace the breaker, at a cost of $4,780.00. Again, this seemed very, very excessive but in the moment I felt like I had no choice, and agreed.

Mr. Waldron serviced the breaker and my power was restored. He was at my home for 45 minutes at most, for a total cost to me of nearly $7,000 (I later saw that the breaker he serviced is a $50 part).

Two days later, an AC technician came to my house to install my new AC unit. Once the new unit was installed, we turned it on to test it, and the main breaker tripped again, cutting off my power.

The AC tech diagnosed the problem as bad wiring in my electrical system; it had nothing to do with the breaker or the old air conditioner. The AC tech serviced the wiring, and everything is now fine. So Waldron charged me an $1,800.00 "diagnostic fee", which did not make a correct diagnosis, and another $4,800.00 to service a part that had nothing to do with the actual problem. He took almost $7,000.00 of my money for basically nothing.

I should have been smarter, but this is a pattern with Mr. Waldron, looking through his BBB complaints and other review sites, there are many people with similar stories. This is how he operates, price gouging people who are desperate.

I would also add that after I posted a negative review to another site, Mr. Waldron texted me saying I was "crying like a little *** on the internet", which is obviously completely unprofessional and no way to deal with people.

He also responded to my review and totally mischaracterized what happened, making it seem like I was demanding immediate service, etc, which was absolutely NOT the case, as I never asked for a specific time for service.

This guy is totally unethical and I don't know how he sleeps at night after taking advantage of people like this. DO NOT DO BUSINESS WITH THIS COMPANY.

Do NOT to business with this company. Waldron charges ridiculous rates that take advantage of people who are in desperate/emergency situations, and in my case he didn't even fix my problem.

I lost power on a weekday morning after my main breaker appeared to blow/trip. Not being knowledgeable about electrical work and not wanting to make the situation worse, I contacted Waldron for service (they were the first Google result for "Pittsburgh electrician same day service), and Mr. Waldron arrived at my home a few hours later. Once he got to my house, he told me that I would have to pay an $1800 "diagnostic fee" (I had already paid a $175 call fee for him to show up) before he would look at anything.

This seemed ridiculous, but I needed to get my power back on; I work from home and had someone coming to my house to install a new air conditioner in two days, so I felt I had no choice and agreed. Mr. Waldron told me that a bad compressor in my old air conditioner had caused the main breaker to blow, and that he could replace the breaker, at a cost of $4,780.00. Again, this seemed very, very excessive but in the moment I felt like I had no choice, and agreed.

Mr. Waldron serviced the breaker and my power was restored. He was at my home for 45 minutes at most, for a total cost to me of nearly $7,000 (I later saw that the breaker he serviced is a $50 part).

Two days later, an AC technician came to my house to install my new AC unit. Once the new unit was installed, we turned it on to test it, and the main breaker tripped again, cutting off my power.

The AC tech diagnosed the problem as bad wiring in my electrical system; it had nothing to do with the breaker or the old air conditioner. The AC tech serviced the wiring, and everything is now fine. So Waldron charged me an $1,800.00 "diagnostic fee", which did not make a correct diagnosis, and another $4,800.00 to service a part that had nothing to do with the actual problem. He took almost $7,000.00 of my money for basically nothing.

I should have been smarter, but this is a pattern with Mr. Waldron, looking through his BBB complaints and other review sites, there are many people with similar stories. This is how he operates, price gouging people who are desparate.

I would also add that after I posted a negative review to another site, Mr. Waldron texted me saying I was "crying like a little *** on the internet", which is obviously completely unprofessional and no way to deal with people.

He also responded to my review and totally mischaracterized what happened, making it seem like I was demanding immediate service, etc, which was absolutely NOT the case, as I never asked for a specific time for service.

This guy is totally unethical and I don't know how he sleeps at night after taking advantage of people like this. DO NOT DO BUSINESS WITH THIS COMPANY.

On a Friday morning we lost power to half of our house. We checked the Yellow Pages and found Waldron Electric has good ratings with the Better Business Bureau. WE WERE SO WRONG!!!!!!

NEVER NEVER NEVER let this company into your home. Tom Waldron arrived at 3:30pm and was not friendly when he arrived or the whole time he was there. He is rude, talks to you with no respect. This is while he was in my Home!!!

We immediately had to pay the $110.00 fee for coming, then $525.00 to reset an outside breaker we knew was not tripped prior to his arrival. He charged $2,400.00 for 2 hours of work, and he still had not found the problem. He charged us another $2,400.00 for another 2 hours, and we still did not have the problem fixed, or he even knew what caused the outage.

We were stuck because we had no power in half the house. We needed the power back on, and we know he knew this. He kept saying there short in the line. He cut *** in my living room wall to find a line. While doing this he let the plaster, wood and insulation fall onto my carpets that had just been installed. He did not even ask or attempt to put anything on the carpet prior to cutting the wall. At the end of the night I asked if he was going to clean up the mess, he told me "You do it" and I will finish the basement. He finally cleaned the debris prior to leaving, but he did not seem happy with this.

I was so mad that I left and my wife stayed in the house with him. When I got back a short time later, I found that he charged us $6,000.00 to put in (2) junction boxes in my cellar.

When he left at 11pm I only had (2) outlets working in the living room and still no idea what was causing this. So for almost $12,000.00 I got (2) outlets that worked.

He told us when he left that he will come back next day, and we said no. He stated he will call Monday or Tuesday and let us know what he would have to do next as he had to think about this.

During the weekend I had an electrical contactor come to my house. I explained what transpired with Waldron, and he asked by what was the last thing we had done electrical in the house. We had installed a ceiling fan in a bedroom over the summer. He pulled down the fan and found a wire was touching metal with a scorched mark on it. He believed that was the cause of the whole problem. Due to surgery he could not fix the problem. On a Monday we had another contactor come in, and he confirmed this was the problem. This contractor gave us power back in a short time.

When this contractor came into my home he asked who did the previous work and I told him Waldron. This contractor along with the one that came Sunday stated he should be in jail for what he charged and what he did not do.

I have power back in my house and while this contractor was here I had him replace some outlets that are old.

Waldron called me back Monday afternoon and I told him that we are not going to use him. Waldron told me good because he did not want to come back anyways. I told him I saw all the complaints about him, and he should be arrested for what he does to customers. I also told him that I saw a video that he had been arrested in 2019 by McCandless Police for his practices and that the Attorney General was looking into him. Waldron told me that he has no criminal record and this was caused by the Democratic System. No Tom Waldron it was caused by you, your prices, on how you treat people that need electrical help. Tom Waldron should be ashamed of what he does, but I do not think he is. He has done this so many times it is a disgrace.

I told Waldron that I will also be filing a complaint with the Pennsylvania Attorney Generals Office. He should not be allowed to be allowed to work and come into any home and rip them off again